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ImagineX & Zendesk

Our Partnership

ImagineX is an experienced and versatile consulting services premier partner for Zendesk, offering strategic advisory, implementation and customization services, adoption and training support, data migration, analytics, intelligent workflows, AI & chatbots. We offer leading practices consulting within the Customer Experience domain in addition to Enterprise Service Experience management practices areas such as IT Service Management, Knowledge Management, HR Service Management, Finance Service Management, Procurement Service Management, and Sales and Marketing Service Management, just to name a few.

We implement Zendesk's full suite of products, including Zendesk Support, Zendesk Sell, Zendesk Explore, Zendesk Sunshine Platform, and Zendesk Sunshine Conversations. We combine these products with our leading practice process consultants to deliver tailored consulting services that align with your unique needs and goals. Ready to optimize your Zendesk experience? Give us a call today. We love to talk about Zendesk and how it can unlock collaboration and alignment between teams and customers for better service experiences.

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Our partnership by the numbers

We proudly partner with Zendesk to provide experienced and versatile consulting services.

35+

Customer Experience and Service Management Projects

16

Implementations completed

8+ years

in Customer Experience and Service Management consulting

Industries and Clients Served

We service clients across a wide range of verticals: Financial Services, Hospitality, High Tech, Professional Services, Manufacturing, Consumer Products, and Public Sector.

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Zendesk products we implement

Zendesk Support

Zendesk Sell

Zendesk Explore

Zendesk Sunshine Platform

Zendesk Sunshine Conversations

Zendesk Client Satisfaction

Here's what our clients have to say.

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Anonymous

If I could give 10 stars, I would. I highly recommend ImagineX for anyone who is struggling with finding a Zendesk resource. ImagineX provided us with one of the best consultants I have ever worked with. When we were struggling to get the right candidate for my team. We initially signed a 3 month contract and seeing their work and regular follow-ups from ImagineX, we extended the contract for another 3 years. Services, support, and regular follow-ups from ImagineX were fabulous. Highly Recommended. Thanks ImagineX team.

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